Depending on the plan you choose, you'll be charged a monthly equipment fee. Just make sure it's compatible with your plan and speed. You can avoid that fee if you have a compatible router. Verizon 5G customers don't have to pay for their equipment, as everything comes included in the monthly price. Again, your setup charge will depend on the type of Verizon plan you select. Therefore, you won't need to worry about overage fees or slowing your data once you hit a certain threshold.
Verizon can lean into the fact that you're not required to sign a term agreement, which means no early termination fees or getting stuck with a service you've either outgrown or need to downsize. But there are also a host of offers to help sweeten the deal for potential customers. Now through Jan. Lastly, Verizon also offers Fios Forward , making the same three Fios plans available to households who qualify for financial assistance for example, those enrolled in the federal Lifeline program.
For most of the last decade, Verizon has consistently been at the top of customer service metrics. Verizon has held the top customer satisfaction score in the East region among all internet providers scored by JD Power for nearly the last decade.
In addition to that, Verizon currently holds the top overall average score in J. Power's latest ISP customer satisfaction ranks. However, it's worth pointing out that Verizon was only scored in one out of four regions.
In that region, the East, Verizon finished commandingly in first place, scoring points on a 1,point scale. That put the company well above the region's average of and earned it the highest score across the entire country. In fact, Verizon has nabbed the top spot in the East region of J. Power's study for nine years running. The speed-testing website Ookla tracks ISPs based on a scoring system that looks at both download and upload speeds. Similarly, during that same period, Verizon took first place with the lowest latency among top providers.
The only surprise came in Ookla's Consistency Score category, which measures how often an ISP delivers broadband speeds to its customers. There, Verizon placed third with a score of On top of that, Verizon can turn to its high customer satisfaction ratings and shout about its consistency at the top of those charts. All true. But the availability of Verizon's fiber plans is mainly limited to those in the Northeast. The company's LTE and DSL plans are nothing exceptional, and there's still a large portion of people across the country to whom Verizon isn't available at all.
Verizon's 5G home internet expansion aims to bridge that gap and is well worth keeping an eye on, but that expansion may take some significant time. Until then, Verizon Fios is a top-notch option for getting online, but if it's not available in your area, the question is moot. Verizon Fios availability. Stay connected with the Fios network. Find out if Fios is available at your home. Fios is currently available in these key metro areas:. Questions are great.
Answers are better. Verizon Fios fiber optic internet is available to over 15 million homes and businesses across our network. Residents of New England and the Mid-Atlantic can use our availability checker to see if Fios is available in your zip code. Is Verizon Fios in My Area?
Check Availability Verizon Fios brings a fast and reliable connection. Order Services Get set up with Verizon services by completing your order online. Schedule Install You can schedule your equipment installation date with your sales agent while placing your order.
Address Qual Modal. Is Fios available at your address? Zip Code. New York 1,, Bronx 1,, Pittsburgh , Staten Island , Washington , Additional Info. Current and Past DBAs. Holding Company: Verizon Communications Inc. Share These Results:. Do you want internet service for your home or business? Residential Business. How many people use the internet in your business?
Do you use the internet for video streaming or gaming? Yes No. Do you want other business services like Phone or TV? Searching for current prices and plans. We found the right internet plan for you Get your free quote in just a few seconds.
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